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Emergency Information


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We all know the value and benefit of keeping our pets happy and healthy - but we want to help reduce and spread the cost of routine preventative healthcare for your pet. If you join our Pet Health Plan your pet will benefit from preventative treatments and services all at discounted prices that are collected in an easy monthly direct debit by our plan administrator, Vetsure.

To join please choose your Pet Health Plan below carefully and click on the link at the bottom. You will then be directed to a page where you can enter your details and complete a direct debit form. Alternatively, you can pick up a form at reception. Our staff will happily assist you filling in the form. After completion we will forward the form to Vetsure who will set up the Pet Health Plan for you.

Please note: additional £5.00 one off set-up fee taken with the first Direct Debit.

Note that our Pet Health Plan is NOT a pet insurance product. Pet insurance is aimed at providing cover for the treatment of unforeseen accidents or illnesses and does not typically cover preventative healthcare costs.

To link the two aspects of pet healthcare, Vetsure will give Pet Health Plan members 5% off Vetsure Pet Insurance when you take out a policy with them (or when you renew an existing one). That way, they can reward you further for your commitment to keeping your beloved pet in the best of health - at the same time as providing cover for the cost of treatment of accidents and illnesses through Vetsure Pet Insurance.

Cat

All CATS

£18.00 per month

Annual plan saving: £164.60
plus further freebies & discounts
Annual health check and vaccinations including leukaemia

Comprehensive six month health check with the Vet

12 month supply of flea prevention

12 month supply of worm prevention

Plus

Free home delivery of your flea and worm prevention products (excluding growing kittens). Please let us know if you wish to add this free of charge service to your plan.

10% off consultation fees (excluding out of hours)

10% off dental checks & Procedures

10% off prescription and non-prescripton food

10% off pre-anaesthetic blood profile test

10% off neutering at any age

One free routine urine test at the time of a health check

Free microchipping if your pet doesn't have one already (or £10 discount on any diet if already microchipped)

5% off Vetsure Pet Insurance

Click here to sign up

Small Dog

(UP TO 10KG AS AN ADULT)

£17.50 per month

Annual plan saving: £70.44
plus further freebies & discounts
Annual health check and vaccinations

Kennel Cough vaccination

Comprehensive six month health check with the Vet

12 month supply of flea prevention

12 month supply of worm prevention

Plus

Free home delivery of your flea and worm prevention products (excluding growing puppies). Please let us know if you wish to add this free of charge service to your plan.

10% off consultation fees (excluding out of hours)

10% off dental checks & Procedures

10% off prescription and non-prescripton food

10% off pre-anaesthetic blood profile test

10% off neutering at any age

One free routine urine test at the time of a health check

Free microchipping if your pet doesn't have one already (or £10 discount on any diet if already microchipped)

5% off Vetsure Pet Insurance

Click here to sign up

Medium Dog

(10-20KG AS AN ADULT)

£18.50 per month

Annual plan saving: £67.00
plus further freebies & discounts
Annual health check and vaccinations

Kennel Cough vaccination

Comprehensive six month health check with the Vet

12 month supply of flea prevention

12 month supply of worm prevention

Plus

Free home delivery of your flea and worm prevention products (excluding growing puppies). Please let us know if you wish to add this free of charge service to your plan.

10% off consultation fees (excluding out of hours)

10% off dental checks & Procedures

10% off prescription and non-prescripton food

10% off pre-anaesthetic blood profile test

10% off neutering at any age

One free routine urine test at the time of a health check

Free microchipping if your pet doesn't have one already (or £10 discount on any diet if already microchipped)

5% off Vetsure Pet Insurance

Click here to sign up

Large Dog

(20-40KG AS AN ADULT)

£22.50 per month

Annual plan saving: £74.96
plus further freebies & discounts
Annual health check and vaccinations

Kennel Cough vaccination

Comprehensive six month health check with the Vet

12 month supply of flea prevention

12 month supply of worm prevention

Plus

Free home delivery of your flea and worm prevention products (excluding growing puppies). Please let us know if you wish to add this free of charge service to your plan.

10% off consultation fees (excluding out of hours)

10% off dental checks & Procedures

10% off prescription and non-prescripton food

10% off pre-anaesthetic blood profile test

10% off neutering at any age

One free routine urine test at the time of a health check

Free microchipping if your pet doesn't have one already (or £10 discount on any diet if already microchipped)

5% off Vetsure Pet Insurance

Click here to sign up

Extra Large Dog

(>40KG AS AN ADULT)

£26.00 per month

Annual plan saving: £104.88
plus further freebies & discounts
Annual health check and vaccinations

Kennel Cough vaccination

Comprehensive six month health check with the Vet

12 month supply of flea prevention

12 month supply of worm prevention

Plus

Free home delivery of your flea and worm prevention products (excluding growing puppies). Please let us know if you wish to add this free of charge service to your plan.

10% off consultation fees (excluding out of hours)

10% off dental checks & Procedures

10% off prescription and non-prescripton food

10% off pre-anaesthetic blood profile test

10% off neutering at any age

One free routine urine test at the time of a health check

Free microchipping if your pet doesn't have one already (or £10 discount on any diet if already microchipped)

5% off Vetsure Pet Insurance

Click here to sign up

Some things to note

If you change your mind and wish to cancel you have 14 days to do so and will receive a full refund of monies paid.

There is a £5.00 joining fee, per pet, which will be allocated on your first direct debit payment on the date you have selected and is a 'one off' payment. Following that, the normal monthly discount scheme fee per pet will be deducted.

The first payment will be taken on or around 14 days after the start date of the plan noted above. You will be notified by email of your collection dates. If you have a preferred day of the month for your membership contributions please contact Vetsure on 0800 050 2022.

This is 12 month contract, with Teme Veterinary Practice LLP and is non-transferrable.

On month 13, the plan will automatically renew for another year giving your pet a lifetime of preventative care recommended by your vet. If you wish to cancel at the end of your contract, please give us a call giving 30 days' notice if possible.

If the direct debit is cancelled by you, or payments are not collected, products and services included in the scheme during the discount scheme year will be charged at full cost and payments made by you to date deducted. Any outstanding costs will be invoiced to you directly, to be paid in full.

Please contact us if you wish flea and worm prevention products to be send to your home address. The earliest delivery time for products to arrive is 7 working days after setting up the service.

If you do not wish to take up this home delivery service you are required to come to the practice to collect your flea/worm products every 3 months. Uncollected products cannot be refunded. Unfortunately, we cannot issue items in bulk.

It is essential to get the correct weight of your pet and we recommend that you update the practice with your pet's weight on a regular (ideally every 3 months) basis. This is in order to make sure we don't under or overdose your pet. Unfortunately, for this reason, we cannot home deliver flea and worm prevention products for puppies and kittens under 9 months of age. These will have to be collected at the surgery with your pet present for weighing.

Although we hope you do and can utilise the free Vet Health Checks every 6 months which allows us to identify any issues early, we appreciate that these are challenging times. Also some pets may become overly stressed when visiting the vets. As an alternative, you may wish to book a video appointment through our online booking system through this website but please be aware that video consultations are limited in their usefulness to spot health problems and we cannot be held responsible for any missed health issues that may otherwise have been diagnosed with a hands-on consultation. There is no reduction in fees or alternative service provided if these free checks are not taken. Clients bringing their pets into health checks for specific issues maybe subject to a consultation fee.